CIERA Support

Need help with Ciera Solo? Email walbertyn@ciera.co.za and you'll hear back within one business day (SAST).

Something broken, or an idea?

WhatsApp +27 61 095 0821 and tell us what went wrong, or what you'd change. Typed or a voice note, both work. Every message is read — we use them to decide what gets fixed and built next.

It's a listening line, so you won't get a reply there. If you need an answer, email us instead.

To delete your account and all its data, open the app and go to You → Delete account, or email us and we'll do it for you.

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