For service businesses that run on WhatsApp
If your business runs on WhatsApp, CIERA keeps track of what still needs to happen.
It finds the replies, quotes, bookings, promises and payments still waiting for you, then helps you deal with them.
For service businesses that use WhatsApp and email
If your customers move between WhatsApp and email, CIERA keeps track of what happens next.
It remembers what your customers asked, what you promised, what you quoted, what was booked and what is still waiting, across both.
Connect your existing WhatsApp. Add business email if you use it. Pay only after CIERA finds real open work and you handle one.
Connect your WhatsApp and the business mailboxes your customers use. Pay only after CIERA finds real open work and you handle one.
Start with your WhatsApp. Add business email if you use it.
Connect your WhatsApp and the business mailboxes your customers use.
I found 11 things that still look open.
You do not need another place to keep notes. You need to know what is still open.
After you connect, CIERA looks at the work already happening in your WhatsApp and email and brings the clearest unfinished items to the front.
A customer asks on WhatsApp and the quote goes by email. CIERA keeps that as one thing, not two.
Example screen. The names, amounts and messages are examples of the kind of work CIERA looks for.
Connect what you already use.
What it looks like inside.
Your chats stay your chats. CIERA has its own tab, asks before anything goes out, and keeps the money in one place.
Chats, exactly as they are, sorted by business.
Nothing goes out until you tap Approve.
Every invoice, and what is still out.
Real screens from a demonstration account. The names and amounts are examples.
It is usually not the message that gets forgotten. It is what was supposed to happen next.
You do not have to change how you run your business.
Does not replace WhatsApp
CIERA does not replace WhatsApp. Your customers keep using the number they already know.
Does not ask you to move
CIERA does not ask you to move your business into a new system before it can help. It starts with the conversations and mail you already have.
Does not send on its own
CIERA does not send something just because it thinks it should. By default, messages, charges and calendar changes wait for your approval.
If you later choose to let CIERA handle a particular action automatically, it only does what you have allowed.
Your messages are yours. You stay in control.
CIERA reads the WhatsApp and email you connect so it can find customer requests, quotes, bookings, promises, payments and other business work.
Stays where it is
Your WhatsApp message content stays with WhatsApp on your phone. CIERA does not keep your WhatsApp message content on its server.
Your email stays in Gmail, Outlook or your mail server.
What CIERA keeps
The business information it needs to show what is still open and help you act on it.
CIERA reads the three months of email history you connect so it can find the business work inside it. It does not use newsletters and marketing mail as business work.
What waits for you
You choose what CIERA is allowed to do. By default, messages, charges and calendar changes wait for your approval.
If you choose to let CIERA handle a particular action automatically, it only does what you have allowed.
If you cancel, CIERA stops processing new messages. You keep access for the rest of your paid period, then have 30 days to view and export your information. After that, CIERA deletes the information it holds, except where it has to keep something by law.
You can see what CIERA reads, what it keeps and what it can send before you connect anything.
What it costs
One price for everything you run. Everything CIERA reads is included up to these limits.
Standard
Plus
Max
No setup fee. No charge per mailbox or business. Cancel any time.
A message is any WhatsApp message or email that lands in your chats, in or out.
A voice note counts only when you tap to read it. CIERA never transcribes on its own.
A question is one message you send to CIERA in its chat, typed or spoken.
When a limit is reached, your chats keep arriving and everything you already approved still goes out. Only CIERA's reading pauses until the month ends or you move up. CIERA tells you at 80%.
You pay after CIERA has found real open items in your chats and you have handled one. Not before.
Cancelling never holds your business hostage: your WhatsApp and mailboxes were always yours.
Start free. Add a card after you have handled one to begin 14 free days.
If you are still the person who has to remember what happens next, CIERA is for you.
CIERA is a good fit if:
CIERA is probably not a good fit if:
Before you connect anything
Do I need a new WhatsApp number?
No. CIERA connects to the WhatsApp you already use by scanning a QR code, like WhatsApp Web. Your customers keep using the number they already know.
Do I have to connect my email?
No. CIERA works with WhatsApp on its own. If your customers also use email for quotes, invoices, bookings or other business work, connecting those mailboxes gives CIERA more of the picture.
Are you reading all my emails?
CIERA reads the mailboxes you choose so it can find business work such as customer requests, quotes, bookings, payments and supplier documents. It does not use newsletters and marketing mail as business work, and you can see what is read and kept before you connect anything.
Will CIERA send something without me?
By default, messages, charges and calendar changes wait for your approval. You can later choose to allow specific actions to happen automatically, but CIERA only does what you have allowed.
Do I need to install an app?
No. CIERA runs in your browser and can be added to your home screen so it feels like an app. On iPhone, you need to add it to your home screen if you want CIERA notifications.
When do I pay?
Not before CIERA has found real open items in your chats and you have handled one. Then you add a card to start 14 free days; the first charge is on day 14, and every month after that. A R1 card check is taken and refunded straight away. Cancel any time in the app; you keep access to the end of the period you paid for, then have 30 days to view and export your information.
Built for the owner who is still holding the whole business in their head.
I am building CIERA for owners who are still the person customers WhatsApp when something needs doing.
The problem I kept coming back to is simple: the work is already there, but the owner is the person joining the pieces together in their head.
A customer asks something on WhatsApp. A quote goes by email. Someone says they will pay Friday. A booking changes. A supplier sends an invoice.
And somehow you are expected to remember all of it.
CIERA is meant to take some of that memory burden away without asking you to change how your customers contact you.
We are starting with 50 South African businesses and building around what actually saves owners time, money and mental space.
Willem, CIERA founder
See what you have left open.
Connect the WhatsApp and email you already use. Let CIERA find the real things still waiting for you. Handle one. Then decide.
See what CIERA findsNo setup fee. From R399 a month after you have seen the value.